Processing

The files processing cycle consists of a series of successive steps. The order and type of these steps depend on the workflow they are associated with.

Each step is characterized by a status. When it appears in the Signature Book grid, it gives you information on the progression of the file within the processing cycle.

The file has been associated with an ongoing procedure: it is locked and no action is possible.

The phase of the control points has started, but all the control points are not finished: the file is locked and no action is possible.

The phase of the control points is over with no technical issue. This status is automatically changed to Pending. However, the AF Anomalies column displays Yes or No, depending on the presence of anomalies in the file.

The processing of a control point encountered a technical issue. This status is final.

To avoid further incidents, activate the option File management available in case of technical error in control point in the associated procedure setup. This option enables you to intervene.

This status indicates an automatic cancellation by Anti-Fraud service after processing, this status is final.

The dematerialized files associated with a workflow without analysis by Anti-Fraud service have the Pending status.

The files associated with a workflow without analysis by Anti-Fraud service have this status when no anomaly has been detected or the origin of the potential technical errors on control points is unknown.

This status can be given during the first phase when the file has been automatically cleaned from the anomalies detected by Anti-Fraud service.