Troubleshooting

Errors can happen during the migration. In this case, please read the following explanations before contacting your favorite Sage XRT professional.

Procedure

If errors occur, the log window provides you with some specifics. The last lines enable you to identify the implicated script, as well as the error type and the line on which it occurred.

Important

Save the contents of the log by clicking the dedicated button beside. It will be useful when you contact your Sage XRT team.

You can try to correct the error by opening the implicated script in the Notepad and controlling the corresponding line.

If you succeed, relaunch the migration and please send us your correction so we can improve the Migration Tool.

Should the problem persists, contact Sage XRT team.

Example

The migration Failed as specified in the log window.

The error is in the script: Script 00_Setup_Base_2024.

A screenshot depicting the function addressed in the current paragraph.

The error type and its location are: Invalid object name: #CMPSC on line 306.

A screenshot depicting the function addressed in the current paragraph.

In the log opened in the Notepad, line 306 seems OK.

Since the #CMPSC object is a temporary table, the step of its creation must be checked. When going up into the script, its creation took place on line 274.

A screenshot depicting the function addressed in the current paragraph.

A hashtag is apparently missing in #CMPSC. Simply add # on line 274 and save the script.